Search results for: Assignment

Monday.com Specialist Needed for Workflow Setup and SOP Creation for Coaching Program Project

We are seeking an experienced and proactive Monday.com specialist to design and implement a client-facing workflow for our coaching program. The ideal candidate will not only create a streamlined, user-friendly experience but also develop detailed Standard Operating Procedures (SOPs) for both the internal team and clients to ensure consistency and efficiency in using the platform. This project involves reimagining and improving existing workflows currently set up in Google Drive, which is not optimal. Some resources will need to be recreated or recorded in January, so we need someone who can identify potential gaps, suggest improvements, and build a sustainable system with comprehensive documentation. Key Responsibilities: - Reimagine Workflows: Evaluate our current setup in Google Drive and propose innovative ways to organize and streamline the client experience on Monday.com. - Monday.com Setup: Design a client-centric workflow that guides clients through the coaching program's phases and milestones. - Integration: Incorporate tools such as Google Drive, Canva, and potentially Mailchimp to facilitate seamless access to resources and communication. - Automation: Implement automations to reduce manual tasks, including reminders, notifications, and task assignments. - Customization: Ensure the platform reflects our branding and provides an intuitive client experience. - SOP Creation: Develop clear, step-by-step Standard Operating Procedures (SOPs) for: - Internal Team: Guidelines for managing workflows, responding to client inquiries, and maintaining the Monday.com system. - Clients: Easy-to-follow instructions for navigating the platform and completing their tasks. - Onboarding Materials: Develop guides or tutorials to assist clients in navigating the platform effectively. What We're Looking For: - A proactive problem-solver who can think outside the box and suggest creative solutions for improving workflows. - Someone with a keen eye for efficiency who can identify areas where resources or processes need improvement and help us implement changes. - Strong Documentation Skills: The ability to create detailed, user-friendly SOPs tailored for both internal teams and clients. - Flexibility and Initiative: Understanding that some resources will need to be created or updated in January, the ideal candidate will work with what is available now and build a foundation to accommodate future updates. Qualifications: - Proven experience with Monday.com, including setting up client-facing workflows. - Familiarity with integrating third-party tools such as Google Drive, Canva, and Mailchimp. - Experience in creating automations within Monday.com to enhance efficiency. - Strong communication and documentation skills, with the ability to simplify complex processes for end-users. - Prior experience working with coaching programs is highly desirable. Timeline: - Project Kickoff: December 19, 2024 - Draft Completion: January 10, 2025 - Final Adjustments: By January 24, 2025 Communication: During the period from December 19 to January 6, I will be available for check-ins almost every day, in the early morning (AEST) via Monday.com to review progress and address any questions. Budget: We are offering a competitive rate in line with industry standards. Application Requirements: - Please provide examples of previous work, particularly any setups for coaching programs or similar client-facing workflows. - Include a brief overview of your approach to this project, including how you plan to reimagine workflows, simplify processes, create SOPs, and ensure an exceptional client experience.

$ 1200

Sales Specialist

Role Objective: We seek a motivated Sales Specialist to handle incoming calls from potential clients (leads), effectively address their inquiries, present our firm's services, and foster interest. The Sales Specialist will be responsible for delivering exceptional customer service and using strong communication skills to convert leads into paying clients through follow-up calls, thereby maximizing business opportunities. Responsibilities: Answer incoming calls from leads and forward them to the appropriate team members when necessary. Schedule consultations for leads using the CRM calendar. Create and manage lead profiles in the CRM. Process consultation payments. Text clients with consultation times and dates. Address questions from both leads and clients. Follow up with potential clients after consultations to encourage contract signing. Engage in follow-up calls with leads to convert them into consultations. Make calls to leads generated from sales messages. Adhere to all documented processes. Perform other duties as assigned. Requirement: Must be fluent in English and Spanish Schedule: Monday, Tuesday, Thursday, and Friday from 11:00 a.m. to 8:00 p.m. CST, and Saturday from 9 a.m. to 5:00 p.m. CST

$ 10

Customer Success Associate (Remote) at Zendrop

Read Everything Before Submitting Your Resume It's very important that you read everything about the company as well as the role you're applying for to ensure this is the right one for you as well as Zendrop. Thank you! About Zendrop: Zendrop is an innovative, tech-enabled solution crafted to maximize online sellers' success while minimizing their efforts. What We’re Looking For: At Zendrop, we’re incredibly passionate about our platform, services, and everyone who’s part of this exciting journey. We’re looking to add a highly experienced Customer Success team member with a background in supporting dropshippers. Do you think that could be you? We think it could be, too! To find out if you're the right fit, please carefully review the details below. If you’re confident that your experience aligns with the role and believe you’d thrive as part of our fast-growing team, we encourage you to apply. We truly look forward to connecting with you! We’re seeking a high-energy, positive, and experienced Customer Success professional who thrives on feedback and continuous improvement. Your role will be to assist our customers by resolving issues and answering questions about our platform. This is an excellent opportunity for you if you want to work with a fast paced and rapidly evolving team of amazing individuals. The key qualities we are looking for are below: Ownership And Initiative: We value initiative and ownership—after training, you’ll be trusted to manage your role independently with minimal oversight. Top-Level Service: You should be confident in providing fast, professional, and friendly service to Zendrop sellers via chat and email, maintaining quality responses at all times. Adaptability And Growth: You'll thrive in a fast-growing company with a high-energy team, embracing changes as they come. Zendrop’s Customer Success team is evolving, offering plenty of room for growth and involvement. Key Responsibilities: Work Hours: This is a fully remote role, with expected work hours aligned to the following shifts: 1st Shift: 8:30 AM - 5:00 PM EST 2nd Shift: 4:30 PM EST - 1:00 AM EST 3rd Shift: 1:00 AM EST to 9 AM EST You will have the flexibility to start early or stay late as needed ensuring that core hours are covered. If you’re hired, you will be assigned to a shift based on the current needs of the business. Respond to Chats & Emails Efficiently: You'll be expected to handle customer support conversations promptly while maintaining high-quality responses. Our key performance indicators (KPIs) include "Conversation Quality”, “First Response Time” and “CSAT Score”. Develop Zendrop Expertise: You’ll need to become an expert on Zendrop as a platform, particularly on Shopify, and understand how everything works. Internal Notes & Collaboration: Keep thorough internal notes for each conversation and ensure all required information fields are filled out. If needed, create "Side Conversations" to bring in subject-matter experts when a conversation requires additional assistance. Task Management: Manage tasks like gathering information from the fulfillment team and setting reminders for follow-ups. You should be comfortable navigating multiple platforms and organizing your workflow to ensure nothing slips through the cracks. Internal Communication: Communicate clearly and proactively within the team. Asking for clarification whenever needed and building strong relationships with teammates and management. What You'll Be Doing: Your role will be to assist our customers by resolving issues and answering questions about our platform. Here’s what you can expect: Customer Support: Provide clear, helpful responses to questions about the Zendrop platform, the dropshipping business model, Shopify integration, shipping times, and processing logic. Account & Order Management: Understand customer accounts and order statuses to assist users effectively. Handle refunds and ship replacement orders when needed. Ticket Resolution: Respond quickly to support tickets while maintaining high-quality communication. Share feature requests you believe are valuable to the team. Troubleshooting & Bug Reporting: Resolve technical issues related to Zendrop and Shopify accounts. Report any platform bugs to our development team with clear, actionable details. Tracking & Updates: Explain tracking number updates to customers and troubleshoot order status issues. Product Listings: Update product information when necessary to ensure accuracy on the platform. Required Experience: You must be able to meet all of the expectations above plus: Prior Customer Success Experience preferably in the SAAS space. Solid understanding of Shopify and the broader e-commerce ecosystem. Beginner knowledge of Shopify’s API and APIs in general. Previous experience in the e-commerce industry is a plus. Near-native proficiency in both spoken and written English. Ability to work independently for 8+ hours without distractions and minimal supervision. Beginner understanding of the dropshipping business model. The Interview Process: A 30-minute conversation with our Manager of Customer Experience. If you're excited about contributing to Zendrop’s success and feel this is the right role for you, we’d love to hear from you!

$ 5

Product Sourcing Agent - Zendrop (Remote) at Zendrop

Read Everything Before Submitting Your Resume It's very important that you read everything about the company as well as the role you're applying for to ensure this is the right one for you as well as Zendrop. Thank you! About Zendrop: Zendrop is an innovative, tech-enabled solution crafted to maximize online sellers' success while minimizing their efforts. What We’re Looking For: At Zendrop, we’re incredibly passionate about our platform, services, and everyone who’s part of this exciting journey. We’re looking to add a highly experienced Product Sourcing Agent team member with an understanding of dropshipping. Do you think that could be you? We think it could be, too! To find out if you're the right fit, please carefully review the details below. If you’re confident that your experience aligns with the role and believe you’d thrive as part of our fast-growing team, we encourage you to apply. We truly look forward to connecting with you! We’re seeking a high-energy and positive professional who thrives on feedback and continuous improvement. Your role will be to assist our customers with product sourcing requests by locating the products from our quoting agents in China and creating listings for the customers. This is an excellent opportunity for you if you want to work with a fast paced rapidly evolving team of amazing individuals. The key qualities we are looking for are below: Ownership & Initiative: We value initiative and ownership—after training, you’ll be trusted to manage your role independently with minimal oversight. Top-Level Service: You should be confident in providing fast, professional, and friendly service to Zendrop sellers via a support platform, maintaining quality responses at all times. Adaptability & Growth: You'll thrive in a fast-growing company with a high-energy team, embracing changes as they come. Zendrop’s Product Sourcing team is evolving, offering room for growth and involvement. Key Responsibilities: Work Hours: This is a fully remote role, with expected work hours aligned to the following shifts: 1st Shift: 9:00 AM - 5:00 PM EST 2nd Shift: 5:00 PM EST - 1:00 AM EST 3rd Shift: 1:00 AM EST to 9 AM EST You will have the flexibility to start early or stay late as needed ensuring that core hours are covered. If you’re hired, you will be assigned to a shift based on the current needs of the business. Respond to Tickets Efficiently: You'll be expected to handle product sourcing requests promptly while maintaining high-quality responses. Our key performance indicators (KPIs) include “First Response Time” and the listings quality. Develop Zendrop Expertise: You’ll need to become an expert on Zendrop as a platform, particularly on our internal administrator, the tools we use and understand how everything works. Internal Notes & Collaboration: Keep thorough internal notes for each ticket and ensure all required information fields are filled out. If needed, create "Side Conversations" to bring in subject-matter experts when a ticket requires additional assistance. Task Management: Manage tasks like managing the list of product sourcing requests and setting reminders for follow-ups. You should be comfortable navigating multiple platforms and organizing your workflow to ensure nothing slips through the cracks. Internal Communication: Communicate clearly and proactively within the team. Asking for clarification whenever needed and building strong relationships with teammates and management. Product Listings: Update product information when necessary to ensure accuracy on the platform. Required Experience: You must be able to meet all of the expectations above plus: Prior Data Entry experience in the SAAS. Previous experience in the e-commerce industry is a plus. Near-native proficiency in both spoken and written English. Ability to work independently for 8+ hours without distractions and minimal supervision. Beginner understanding of the dropshipping business model. The Interview Process: A 30-minute conversation with our Manager of Customer Experience. If you're excited about contributing to Zendrop’s success and feel this is the right role for you, we’d love to hear from you!

$ 5

Operations Manager Short Term Rentals Company(airbnb and vrbo)

As an Operations Manager, you will oversee all day to day operational activities related to our properties in the designated area, working cross functionally with the maintenance, housekeeping, and operations teams. This role will require the ability to supervise others and adhere to strict deadlines to ensure guest needs and expectations are met and exceeded. You will be responsible for the following duties and responsibilities, which may not be an exhaustive list : Directly supervising and managing market staff (particularly the Assistant Area Manager(s) and Field Operations Agent(s)), including hiring, training, coaching, and evaluating performance and delegating tasks to field operations personnel. Serving as the main point of contact to establish and cultivate relationships with the owners of properties by effectively communicating with them, reviewing their owner distribution statements, and keeping apprised of the status of their property. Additionally, acting as a bridge between the property owners and the internal departments Supervising the progress and rectification of guest and / or homeowner issues and escalations, ensuring they are resolved within the designated time frame. Monitoring the quality of the resolution and taking appropriate actions as needed to ensure customer and homeowner satisfaction. Meeting and maintaining standards and metrics related to owner satisfaction. Supervising and coordinating housekeeping or routine vacation rental maintenance tasks, such as changing linens, moving furniture, changing light bulbs, troubleshooting cable, or addressing wifi issues. Collaborating with other teams and evaluating maintenance, groundskeeping, and housekeeping operations at each property within the select market. Carrying out essential administrative duties to support daily operations and assigning tasks to team members as necessary. Ensuring all homes have appropriate inventory levels of consumables and linens for the select market. Addressing guest and homeowner concerns by responding in a timely manner to emails, calls, texts, Slack messages, and tickets. Being part of rotating On Call after hours for market support. 2+ years of property management experience, ideally with multi-site locations and exposure to working with decentralized teams 1+ years of experience in people management Basic skills in Microsoft Office (Excel, Word & PowerPoint); Knowledge of Salesforce a plus Ability and availability to work weekends, holidays, and with an overall flexible schedule to fit current business needs Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment Responsiveness via Slack and email Experience in Hospitality and / or Real Estate and Accredited Residential Manager (ARM) designation are a plus The role has massive growth potential as the company grows including bonuses. $1500/month . Bonuses possible depending on performance and length of time. Full time job, no room to have another job. 40 hours a week plus on call in weekends.

$ 1750

Job Title: Virtual Assistant (Full-Time) – Latin America Only

MUST SPEAK ENGLISH ( No Philippines as timezone is a big deal for this role ) DO NOT APPLY IF YOU ARE NOT FROM LATIN AMERICA DO NOT WASTE YOUR CONNECTIONS, APPLICATIONS OUTSIDE OF LATIN AMERICA WILL NOT BE CONSIDERED Job Title: Virtual Assistant (Full-Time) – Latin America Only Job Type: Full-Time (40 hours per week) Location: Latin America Only Hourly Rate: $4 – $5 per hour Job Description: We are seeking a highly motivated and organized Virtual Assistant to join our team. The ideal candidate must be fluent in English and have experience working with CRM systems. This is a full-time role requiring 40 hours of work per week. Responsibilities: Manage and update CRM systems Handle customer inquiries and maintain communication with clients Perform administrative tasks such as scheduling, email management, and data entry Assist with project management and ensure deadlines are met Conduct research and compile reports as needed Other tasks as assigned Requirements: Fluency in English (both written and spoken) is a must Experience with CRM systems (e.g., Salesforce, HubSpot, Zoho) Strong organizational skills and attention to detail Excellent communication skills Ability to work independently and manage time efficiently Available to work 40 hours per week Must be based in Latin America Compensation: $4 – $5 per hour, depending on experience If you meet the requirements and are ready to work with a dynamic team, we would love to hear from you. Please apply with your resume and a brief cover letter outlining your relevant experience. We look forward to your application!

$ 4

Junior listings Manager

Position Title: Junior Listing Manager Location: Remote Payment: $15/month Overview: We are seeking detail-oriented and dedicated Junior Listing Managers to join our team. Your primary responsibility will be to create 125 listings daily (3750 total listings per month) using the data and guidelines provided by us. It is crucial that the listings comply with the provided instructions and show up effectively on the assigned platform(s). Responsibilities: Use the provided data to create 125 accurate listings per day. Ensure all listings meet the given guidelines. Double-check and verify the visibility of each listing on the platform. Report progress daily. Requirements: Ability to work efficiently and meet daily targets. Basic understanding of listing platforms (guidelines will be provided). Detail-oriented with excellent organizational skills. Reliable internet connection. How to Apply: If you are interested and meet the above criteria, please send us your application along with a brief introduction about yourself.!

$ 15

Simple data entry – assign receipts to transactions in a spreadsheet

A very small and simple job, but in the long run I will be looking for much more data entry on my website, in my CRM, etc. etc., as well as lead generation, so hopefully we can keep working together. Assign each receipt (PDF file) to its corresponding transaction in a transactions spreadsheet by giving both the same number. 213 receipts. Open receipt, check amount, find that amount in my sorted spreadsheet. If multiple transactions of same amount: compare date and currency. Enter number in "Receipt #" column, rename PDF file by adding the same number to the start of the file name. Please start your response with: how many hours you foresee this will take you and when you can start. Thank you very much!

$ 3

VA Outreach Specialist for Influencer Partnerships (Twitter, Instagram)

At Intimaly, we’re revolutionizing the creator industry by helping influencers connect with their fans through innovative custom products. We’re a fast-paced, results-driven team that values speed, consistency, and creative problem-solving. If you thrive in a dynamic environment and love taking initiative, we want you on board! What You’ll Do: Respond quickly and professionally to influencer replies to maintain communication flow. Guide influencers through the onboarding process, ensuring clarity and prompt action. Track outreach progress and maintain records in tools like Google Sheets and Slack. Solve problems and adapt responses to influencers’ unique needs, showcasing your initiative and critical thinking. Who You Are: A fast responder with exceptional organizational skills. Consistent and reliable—able to deliver results without constant reminders. A self-starter who takes initiative and uses critical thinking to solve problems. Comfortable working in a high-speed, dynamic environment where deadlines are always yesterday. Why Join Us? Growth Opportunities: The better you perform, the more responsibilities and opportunities you’ll get and more $. Collaborative Team: Work alongside a team that values your input and initiative. Flexible Work: Fully remote position with flexible hours. Must-Haves: Strong written and verbal communication skills (English proficiency is a must). Experience with Google Sheets, Slack, and online outreach(instagram, twitter). Ability to reply to messages quickly and maintain consistency. A proactive mindset and the ability to think critically. The workload will start small, gradually increasing as you prove capable. In the first 1-3 weeks, you’ll track your work, starting with as little as 1 hour per day, with more accounts assigned as you progress. Complete this to start: https://forms.gle/xpPa4x9YYQRH15tQA

$ 3

Weekly Academic Support for High School Subjects

I’m looking for a knowledgeable and dependable tutor to assist me with understanding and completing my high school coursework. Subjects include trigonometry, English, and other 11th-grade topics as needed. The goal is to improve my academic performance and maintain at least a 90% on all assignments. Responsibilities: Provide guidance and explanations for assignments Help ensure that completed work meets high standards of accuracy and quality Offer support to improve my understanding of the subjects Requirements: Strong knowledge of high school-level trigonometry, English, and related subjects Ability to explain concepts clearly and assist with challenging problems Timely communication to meet assignment deadlines Details: Weekly support based on the assignments I receive Budget: $50 per week If you’re experienced in tutoring and passionate about helping students succeed, I’d love to hear from you! Please share your qualifications and teaching experience when applying.

$ 50